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IT Helpdesk - Entry level

작성자
awf7707
작성일
2018-08-07 08:35
조회
43
Job Responsibilities:

• Take ownership of customer issues and see problems through to resolution and provide enterprise level technical support to our customers via phone, web, and email and other support channels as required
• Manage the configuration and operation of client-based computer operating systems
• Respond to and resolve help desk requests
• Installing and configuring software, hardware and networks
• Provide prompt and accurate feedback to customers
• Upgrade systems with new releases and models

Job Requirements:

• Ability to respond to help desk requests after hours on a limited basis
• Resourcefulness and problem-solving aptitude
• Excellent communication skills (Bilingual in English & Korean preferred)

Benefits: Health Insurance / Paid Vacation / 401k

All candidates must be eligible to work in the U.S.

If you are interested, please send your resume to: careers@amwestfunding.com
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